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Shipping Policy
At Chandrika Rice, we aim to deliver your orders efficiently and securely within specific regions of Hyderabad. Below is an overview of our shipping and delivery process:
Shipping Charges
Shipping charges are calculated based on the weight of your order, delivery location within Hyderabad, and the selected shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.
Processing Time
Order Confirmation: Once your order is placed, you will receive an order confirmation via email or SMS.
Processing: Orders are typically processed within 1-2 business days. This includes verifying your payment and preparing the items for shipment.
Shipping: After processing, your order will be dispatched. You will receive a notification with tracking details once your order is shipped.
Delivery Time
Standard Delivery: Orders within our delivery regions in Hyderabad are typically delivered within 1-3 business days after dispatch.
Expedited Shipping: If you choose expedited shipping, your order will be prioritized and delivered within 1-2 business days after dispatch.
Delivery Areas
We currently deliver only to specific regions within Hyderabad. Unfortunately, we do not deliver to areas outside of Hyderabad at this time. Please enter your delivery address at checkout to confirm if we service your area.
Tracking Your Order
Once your order is shipped, you will receive an email or SMS with tracking information. You can use this tracking number to monitor the status of your delivery. If you have any issues tracking your order, please contact our customer support team.
Delivery Attempts
Our delivery partners will make a maximum of two attempts to deliver your order. If the order cannot be delivered after two attempts, it will be returned to our warehouse. We will then contact you to arrange a re-delivery, which may incur additional shipping charges.
Order Delays
While we make every effort to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or logistical issues. In case of any delays, we will keep you informed and work to resolve the issue as quickly as possible.
Order Modifications
If you need to make changes to your order, such as modifying the shipping address or delivery instructions, please contact our customer service team immediately. Modifications can only be accepted before the items are dispatched.
International Shipping
Currently, we do not offer international shipping. We only deliver within certain regions of Hyderabad.
Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
– Email: chandrikarice@gmail.com
– Phone: 9999999999